Joomla Updates & Maintenance

Never miss another Joomla update.
Wave goodbye to viruses and malware.
Get peace of mind knowing your site is backed up.

Joomla Update &
Maintenance Plan

Contact us today!

Prices & plans

Choose a plan to suit your needs!

Billed yearly
save up to 33%
Billed monthly
cancel month-by-month

Starter

£ / month

£ / month incl. 19% VAT

Our entry-level plan for companies that never want to think about updates and backups again.

Features:

  • Regular Joomla updates
  • Regular extension updates
  • Weekly offsite backups
  • Restore from backup in case of update issues or website hack
  • Regular website report

Most popular option

Business

£ / month

£ / month incl. 19% VAT

Our all-inclusive plan for companies that want us to make sure their site is secure, online and with a recent backup at all times.

All STARTER features – plus:

  • Daily offsite backups
  • 24/7 uptime monitoring
  • Pro-licenses for many extensions
  • Daily virus & malware scans
  • Recovery & resolution in case of update issues or hack
  • Visual review of key site content following updates
  • Full logging of all backend activity
  • 30 minutes of monthly support

Enterprise

£ / month

£ / month incl. 19% VAT

Our advanced solution for large companies with mission-critical websites and a frequent need for support.

All BUSINESS features – plus:

  • Access to a dedicated staging environment
  • Installation and testing of all updates in the staging environment
  • 1 hour of monthly support
  • Personal account manager within joom.team

Testimonials

What do our clients say?

Holger Suerken

joom.team has been our preferred agency since 2015. They support the msg.group extensively in the operation and ongoing development of all of our websites. We particularly value their technical competence, professional way of working, experienced developer team, direct and constructive cooperation on all levels, and consistently positive and effective project management.

joom.team is an agency that thinks ahead, and also independently and critically assesses our requirements before implementation.

Holger Suerken, Lead Website Digital

msg systems ag, Ismaning

For our language school www.learncroatian.eu isn't just a simple website, but rather our most important channel for attracting new customers.

As a full-service agency, joom.team not only assisted us with the development of a high-performance website with dedicated marketing landing pages, but also succeeded in increasing our traffic to over 100,000 visitors per month thanks to various targeted SEO activities.

The team also helped us develop several creative online tools to drive user engagement such as an online vocabulary trainer and implemented a Joomla-based CRM system which our team uses daily to handle backend processes.

Iva Bezinović, Managing Director

Školica Language School, Munich

iva bezinovic
iva bezinovic

For our language school www.learncroatian.eu isn't just a simple website, but rather our most important channel for attracting new customers.

As a full-service agency, joom.team not only assisted us with the development of a high-performance website with dedicated marketing landing pages, but also succeeded in increasing our traffic to over 100,000 visitors per month thanks to various targeted SEO activities.

The team also helped us develop several creative online tools to drive user engagement such as an online vocabulary trainer and implemented a Joomla-based CRM system which our team uses daily to handle backend processes.

Iva Bezinović, Managing Director

Školica Language School, Munich

Felix Hochapfel

We have been clients of joom.team since the agency was first formed and so have completed quite a few projects with their help. During that time we've consistently been impressed by the wide range of competencies of Jay and his web development team.

All of our projects were completed quickly and reliably, for example the technical and visual overhaul of our website and web-based discussion forum – which included design, programming and project management – along with a later search engine optimisation of both sites, which we planned with a specialised SEO agency.

Felix Hochapfel, Managing Director

Signum Warenwirtschaftssysteme GmbH, Darmstadt

We're happy that joom.team has supported us now for several years in the creation and maintenance of our website. As an holistic healthcare provider, our web presence requires an elegant, clear design, and search engine positioning is also particularly important to attract new customers to our location in Atrium Holzkirchen.

Thanks to the advice and help of joom.team, we've seen a  steady growth in our visitor numbers during this time. In addition, features developed specifically for us, such as the weekly course calendar, help customers find their way around quickly and get to know our comprehensive range of products easily.

Dominik Richter, Commercial Director

Medifit Holzkirchen, Bavaria

Dominik Richter
Dominik Richter
Dominik Richter, Kaufmännische Leitung - Medifit Holzkirchen

We're happy that joom.team has supported us now for several years in the creation and maintenance of our website. As an holistic healthcare provider, our web presence requires an elegant, clear design, and search engine positioning is also particularly important to attract new customers to our location in Atrium Holzkirchen.

Thanks to the advice and help of joom.team, we've seen a  steady growth in our visitor numbers during this time. In addition, features developed specifically for us, such as the weekly course calendar, help customers find their way around quickly and get to know our comprehensive range of products easily.

Dominik Richter, Commercial Director

Medifit Holzkirchen, Bavaria

Irina Schmidt

The maintenance of our website by joom.team is a great relief for our small marketing team.

This way we know that our website is always technically up to date and that a backup is always available in case something goes wrong, while we can concentrate on the content aspects of the website.

Our support requests are always answered and resolved quickly. We appreciate joom.team as a reliable, creative and professional partner, not only for maintenance, but already from the design and development phase of our new website.

Irina Schmidt | Head of marketing

metaphacts GmbH

joom.team did a great job relaunching our website and were reliable, on time and maintained a good sense of our goals throughout.

Their team did a perfect job of realising our (somewhat unorthodox!) layout/design and implementing various custom interactive WordPress elements..

Christian Faltin, Owner and founder

Cocodibu GmbH

christian faltin
christian faltin

joom.team did a great job relaunching our website and were reliable, on time and maintained a good sense of our goals throughout.

Their team did a perfect job of realising our (somewhat unorthodox!) layout/design and implementing various custom interactive WordPress elements..

Christian Faltin, Owner and founder

Cocodibu GmbH

Our service

How do we maintain your site?

Regular software updates

Updating Joomla and extensions regularly is critical to keep your site secure. We install updates several times a month, and critical patches within 24 hours of release. We also diagnose and deal with most update-related issues at no extra cost.

  • Starter
  • Business
  • Enterprise

Regular offsite backups

Depending on the plan we keep daily/weekly off-site backups of your Joomla site, so that your website and data are safe, no matter what. We'll be happy to restore backups whenever necessary at no additional cost.

  • Starter
  • Business
  • Enterprise

Regular off-site backups

Depending on the plan we keep daily/weekly off-site backups of your Joomla site, so that your website and data are safe, no matter what. We'll be happy to restore backups whenever necessary at no additional cost.

  • Starter
  • Business
  • Enterprise

Regular website report

Depending on your plan you'll also receive a regular report with a full list of updates that have been installed, along with reports on uptime, page speed and website usage. This also serves to highlight areas for further improvement to help you get the most from your website.

  • Starter
  • Business
  • Enterprise

Daily virus & malware scans

For Business and Enterprise customers we scan your Joomla site daily for malware, viruses and unauthorised changes to your files or site. In the unlikely event of an attack on your website, we identify and deal with the problem at no extra cost.

  • Business
  • Enterprise

Daily virus & malware scans

For Business and Enterprise customers we scan your Joomla site daily for malware, viruses and unauthorised changes to your files or site. In the unlikely event of an attack on your website, we identify and deal with the problem at no extra cost.

  • Business
  • Enterprise

24/7 uptime monitoring

Starting with our Business plan we monitor your Joomla website around the clock to ensure it is online at all times. If your site goes offline or is loading slowly, we receive immediate notification and will take action to identify and solve any technical issues.

  • Business
  • Enterprise

Access to many 'pro' extensions

Business and Enterprise plan customers also receive access to many of the most popular 'pro' Joomla extensions at no extra cost thanks to our agency licenses, which cover all of the websites we work on regularly.

  • Business
  • Enterprise

Access to many 'pro' extensions

Business and Enterprise plan customers also receive access to many of the most popular 'pro' Joomla extensions at no extra cost thanks to our agency licenses, which cover all of the websites we work on regularly.

  • Business
  • Enterprise

Increased site & server security

Our additional security measures provide extra protection for your Joomla website. This includes optimised server configuration, Joomla and extension settings, as well as several software-based security tools.

  • Business
  • Enterprise

Monthly support time

With the support time included in your plan we'll be happy to take on any sort of small tasks: from answering your support questions, to dealing with small issues on your site, to editing settings and content – to save your time.

  • Business
  • Enterprise

Guaranteed support time

With the support time included in your plan we'll be happy to take on any sort of small tasks: from answering your support questions, to dealing with small issues on your site, to editing settings and content – to save your time.

  • Business
  • Enterprise

Staged update rollout

All software updates are installed and tested in a secure staging environment before these are deployed on your website. This means that if issues do occur, they will be spotted and resolved away from your live site.

  • Enterprise

Personal support contact

You will be assigned to a team member within our Joomla agency and be able to contact them directly with any questions you might have – whether it's about your plan, your website or just a general support query.

  • Enterprise

Personal support contact

You will be assigned to a team member within joom.team and be able to contact them directly with any questions you might have – whether it's about your plan, your website or just a general support query.

  • Enterprise